Finding your inner Yoda…

I’ve always thought of myself as very organized. I tend to make to do lists to help me keep track of both home and work responsibilities, but lately the lists, especially my home list, just keep growing and growing and have turned into a complete mess. I look at the lists and think ok what needs to get done first? What is most pressing? Everything seems important and urgent, especially putting away those summer clothes still hanging in my closet.

Recently, a couple of people have sent me Vanessa Tornblom’s article “My Best Neuroscience Based Strategies for Getting Things Done”. The article reviews tips to improve your time management skills like making lists, setting aside time in your day for certain tasks but most importantly “finding your inner Yoda”. Being stressed about your to do lists won’t make them get done any quicker and taking microbreaks or meditating can help increase productivity.

Now saying you’re not going to stress about your to do lists is easier said than done.  To help me I’ve also taken several courses offered by the Learning and Organizational Development team. Every course I’ve taken has been great, from helping to determine the importance and urgency of items on my list by plotting them out on an urgency matrix to when I should complete certain tasks based on my energy levels throughout the day. For instance, I’m not a morning person and maybe I shouldn’t plan a bunch of errands for Saturday morning.

I’m slowly crossing items off my lists.  Instead of rushing to get all my errands done, I’m taking some time for meditation and hopefully will finally put away all my summer clothes soon.

 

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Balancing my Checkbook and other Disruptors

Anyone who knows me knows I enjoy TV (anyone who reads this blog may also know this from my previous post: The Best Part of Autumn). One of my favorite shows that debuted last year is New Amsterdam. New Amsterdam (the show) is a medical drama that revolves around New Amsterdam, a public hospital in New York.

The new medical director, Dr. Max Goodwin, wants to change the hospital for the better, to provide extraordinary care. Part of that is making it a great place to work, which he attempts to do by constantly asking, “How can I help?” After a while, staff realize he’s different than past directors.

He helps by looking at things differently, disrupting the status quo, and breaking through traditional bureaucracy. We hear this term “disruption” at DFCI. What is it? At its heart, it stems from critical thinking, creativity, thinking outside the box, or not doing things the way we’ve always done them.

Perhaps the disruptive solutions Dr. Goodwin implements are not easily done in real life, and some may cross an ethical line. Doctors are wonderful, noble patient advocates, and hospitals are caring places of healing. New Amsterdam is a TV show, not real life. But what I love about it is the disruption. Each time Dr. Goodwin suggests something, it’s a surprise. A situation goes from impossible to possible because he looks at it through another lens, and without boundaries.

How can they save the hospital $ from a homeless man who is constantly admitted but isn’t sick, just lonely? How do they retain the talent of a surgeon who can no longer operate? What can they do with employees in obsolete jobs? Is there an alternative to selling off medical debt? Can they help staff with their commute time? Can they treat patients remotely? Their answers are new ideas, and never the way they currently do things.

How can I do this more at work? As suggested by one of the Top 5 for Thrive, a program which embodies innovation and disruption, can I shorten my meetings? Does everyone invited need to attend? Are the reports I run necessary, or just something I’ve always done? Am I looking for the right skills in job candidates who will be working at DFCI as we evolve in the coming years?

How can I do this more in my personal life? What do I do just because I’ve always done it? Are those actions adding value or wasting time? I have recently been mocked for balancing my checkbook. Apparently, this practice is generational, and no one does it anymore. Have I ever found a mistake in my bank statement? Nope. But I’ve always done it. (Admission: After the mocking, I tried for a month not to do it; habits are hard to break!)

What things can you do differently? Do you read? Read a book outside your normal genre. Do you read hard covers? Try a Kindle or listen to a book on CD in the car. (Another admission: My new car doesn’t have a CD player. I PANICKED. Then the town librarian told me about Libby, a library app!) Do you travel? Consider a different destination or way to get there. Do you grocery shop the same way – as in how you do it and/or what you buy? Mix it up. How do you commute? Go a different route or mode of transportation. Do you raise your kids the way you were raised? Traditions and morals are priceless, but some of the things my mother believed and did… ha!

Bottom line, looking at things through a new lens will open us up to a view not previously seen. The process can be eye opening, disruptive, and potentially life-changing.

Posted in Accomplishments, Motivation, Productivity, Work Life Balance | 8 Comments

A Change Management Challenge: Twins!

I’m about to become the grandmother of twins! My daughter, who already has a six year old and a four year old, is expecting twins in November. Welcoming a new baby always comes with a period of upheaval before the family adjusts and incorporates the new life into daily family operations. While I am excited to welcome these new little ones into our family, there are no twins anywhere in our extended family; we have no experience with the logistics of caring for twins. How do you feed two hungry babies at once? How do you get them to sleep at approximately the same time? How does one person load everyone into their car seats for an outing without having that task consume the same amount of time as the outing itself? This is a change management challenge!

Here is a graph showing how change is typically experienced by those affected (borrowed from the Project University’s Change Management 101 course slide deck).

Capture

 

My family is part of the way through this graph as we move from the current state to a (hopefully) enhanced future state.

  • Stimulus for change – Oops!
  • Denial – All of us were shocked when we first heard the news that my daughter was expecting twins. But there was an “in utero” picture; no denying this situation.
  • Uncertainty & disorientation – The first few weeks after we found out were filled with uncertainty. Twins is not what anyone was expecting. It seemed like there were mountains of decisions that needed to be made: new car? new house? new job?   Which of these could wait until after the twins are born and which needed to be dealt with right away?
  • Grief – this is too strong a word for what my daughter was feeling but she was overwhelmed with the idea of adding two more children to the two that she already has; worried about how this would affect their lives, financial concerns, etc.
  • Acceptance – After one doctor’s appointment early on, where the growing babies were clearly visible, my daughter said she was getting excited about the prospect of having twins. She added that after thinking about the situation, it might be a wonderful thing for the twins to have each other to play with since the other two children are already in school and gone for much of the day. Acceptance and excitement set in!
  • New tools and training – This is where we all are on the graph right now. My daughter has collected some new equipment specifically made for parents of twins, she has spent a lot of time talking with her friends who have twins (she has at least eight friends who have had twins, one of whom has two sets!) and she has done a lot of research online. They’ve bought a new, bigger car, gathered a stack of newborn diapers and taken out all the baby clothes. Action has led to feelings of being prepared. The situation feels manageable but it’s easy right now; the babies aren’t born yet!
  • Experimenting with new ways of working – We aren’t here yet but we know that as soon as the babies are born we will be on a steep learning curve as everyone in the household gets used to the logistics of managing two babies at once.
  • Early wins and reinforcement – We will look for small victories in the beginning with the idea that we will navigate a new path to competence using these small victories as the direction signs to help us find the way.
  • Competence and confidence – I know that after a few weeks, months and years my daughter, and the rest of us, will feel competent and fully able to manage these twins as they become incorporated into the family’s life.

And then they will start to crawl, walk, head off to school….more change!

Posted in Planning, Work Life Balance | 3 Comments

I’ll be happy when…

For as long as I can remember, my life has always been structured with an obvious overarching goal in mind. When I was six, I started attending school, and from then on, my main goal was to graduate elementary school; afterwards, to graduate high school and get accepted to a university; and finally, to graduate university and get a good job. Of course, there were other minor goals along the way – make the soccer team, win the class award, etc., but I always had a larger sense of direction that was guided by the societal system that I was lucky enough to be born into. I never really thought about “what’s next”, up until a year ago.

It’s an odd transition moving from school into “the real world”. Last year, I graduated from Boston University and accepted a full time offer at the DFCI PMO as a project analyst. This was a huge achievement from my perspective, and I thought something along the lines of, “Great, all my work in school has paid off. I can finally be happy now!”

I guess I hadn’t really thought about what comes after I get that job. I’d had my sights set upon it for so long that I’d made the naïve mistake of assuming that I’d be happy afterwards with life, a very shortsighted thought. Throughout the past year I’d often felt directionless without a goal to be working towards, and I kept on searching for the next thing I could achieve to tell myself, “I’ll be happy when I attain this.”

Recently I listened to an episode of Dax Shepard’s Armchair Expert podcast (skip to 1 hour mark), where he interviews Tal Ben-Shahar, a professor who taught an extremely popular class on positive psychology at Harvard University. One of the topics Tal discusses is the common misbelief that people have about happiness that leads to the thought process of “I’ll be happy when…”.

My interpretation of Tal’s idea is that many people tend to relate happiness to tangible achievements or goals – buying a nice car, getting a large salary, retiring, etc. In this way, many people, including myself, trick themselves into believing that they are always on the cusp of being happy – “I just need that one thing, then I’ll finally be satisfied.” It turns out that after achieving these things, what people find is that what they’ve classified as “happiness” tends to wear off fairly quickly, and they then decide that what they actually need to be satisfied is the next thing. One can liken this to climbing a tall mountain – every time you reach the top of what you thought was the peak, you look up and realize there’s another peak, just out of reach. This thought process usually results in unhappiness, as once people realize that the next thing won’t actually make them happy, they may start to think that nothing will make them happy.

I was trying to approach life as if it was a project, with a charter and a go-live, and with success metrics that I needed to achieve so that I could say for certain that I had accomplished happiness; it turns out that life isn’t so easy to break down. I’ve come to the conclusion that happiness is not determined by momentary milestones like buying a new car or getting a promotion. Reaching these milestones is certainly notable, and may cause joy, but I think of joy as temporary and happiness as a lasting state of mind. I’ve begun to believe that happiness is a mindset that you as an individual have control over.

What makes someone happy is different for everyone, I’m sure, but for me I believe it stems mainly from forming lasting relationships, being appreciative of what I have now, and always trying to look on the bright side of life. Going forward, I will try to focus on paying attention to the aspects of my life that cause lasting happiness, rather than temporary joy.

Posted in Learning, Work Life Balance | 6 Comments

Word of the Day

I would like to talk about the concept of my family’s word of the day. It is not the typical family text or group chat, but an email sent every weekday morning by my father. It is a way to stay connected in a creative and sometimes thought-provoking way. It is now what I look forward to most in the mornings, checking in with my family who are all mostly living in New Jersey and waiting to see what my father thought we would all enjoy that day.

The ‘Word of the Day’ can be anything from a blurb on a historical event, a quote from a famous author, a thought he had on a news article, or now that he has magically learned how to operate Instagram (yikes), a funny and relatable meme. The whole point was to make us engage with one another in a different way than the common ‘is it Friday yet?’ or ‘TGIF’ text.

A few weeks back the ‘Word of the Day’ was a quote he saw recently that said, “To live a creative life, we must lose our fear of being wrong.” As I read this on the green line on my way into work, I immediately thought about how this was relatable to a project I have been working on.

Recently, I was asked to join a new IS Newsletter committee to help create and design the email template in Bananatag and the communication site on SharePoint that would be the home base for all The AdvISor’s content (be on the lookout for our first newsletter!). I had never worked in these tools before and was excited yet scared to take on this new challenge. I was not a web designer and did not think of myself as the most visually creative person, but as the weeks went on and the team finalized the first edition’s content, I found myself enjoying this new responsibility. I found excitement in creating the platform for the interesting articles and news the IS newsletter committee found important for the rest of our DFCI community to read about and learn from. I tried to forget about the fear of working in tools that were foreign to me and to enjoy this new task.

Now, not all ‘Word of the Day’ emails have a lasting effect. On Friday we received, “Does refusing to go to the gym count as resistance training?”, and for me, it did that afternoon. But having the five emails a week between my family, to read a provoking quote, a funny message, or watch a YouTube video, and discuss with one another has been a welcomed change of pace from scrolling through Instagram on my lovely commute into work every morning.

By: Bridget McLaughlin

Posted in Lessons Learned, Motivation, Work Life Balance | 1 Comment

Life Lessons from The Talking Dead

Winding down from the three-day Labor Day weekend I found myself on Hulu streaming a 2017 HLN episode of Inside with Chris Cuomo, The Talking Dead. It was late Monday night, I was procrastinating from turning in and so I watched with some morbid curiosity, intently engaged yet intermittently dozing off during the show’s 42-minute commercial free run.

Throughout the program, Chris shadowed and interviewed Laredo, Texas Medical Examiner Dr. Corrine Stern. I’ll not trouble you with any of the gory details of her patients’ demises or the methods the M.E.’s office uses to try and complete the horrific and difficult task of identifying the remains of those who died trying to migrate from Mexico and other Central American countries to the United States via dangerous, failed border crossing attempts. I’d rather home in on what Dr. Stern does to leave the office behind each day, and why. I’m glad I pushed through the gory autopsy room segments and stayed sufficiently awake for the closing ten minutes of the show.

Despite a hectic 7-day work week, Dr. Stern makes time to raise the many animals on her home farmstead. She’s a compassionate, caring, and dedicated medical professional, yet she assures Chris, “I’m not haunted by what I do, I can certainly go home and relax on my farm and not think about this office…I have to…I cannot take care of my patients if I cannot take care of myself.”

I suspect that these are the same types of strategies and self-care techniques my wife Susan uses as a Hospice RN, and perhaps many clinicians here at Dana-Farber use to maintain their own healthy longevities in oncology careers. In both hospice and oncology, medical professionals regularly bear witness to heavy emotional tragedies and losses well intermixed with resounding triumphs and success stories. Maybe Sue’s daily gardening time means way more to her than simply weeding, watering, and plucking ripe tomatoes from the vines.

Whether our experiences come from being a clinician, clinic support staffer, family member, caregiver, or friend, we all eventually come to know intimately that “death is so finite,” according to Dr. Stern.

Chris asks the M.E. what has the job changed in her after all these years. “It has made me appreciate life, life is fragile, I know that now. We need to take care of ourselves. We don’t know what’s going to happen…I do not take life for granted.

“When I die, I do not want to be identified by what my career is; this is not what I want to be remembered by. I want people to remember me as…she that farm and she raised goats and she showed her horse.”

This makes me think about how I want to spend my time. It’s easy enough to go to work, come home, operate on auto pilot. Without much thought, days can become weeks, months, even years. At that minimum, it would be hard to define my life by much more than some of the project work I do, and that I have a couple of cute Shetland Sheepdogs whose pictures I share on Facebook and for which I can get a whole bunch of likes.

Life is indeed fragile and uncertain. I learned that the hard way a few years ago, so I am actively taking more cognizant steps to make the most of whatever time I have, to try and ensure a life well lived. I’m doing great but hey, you never know.

I’ve recently fully serviced and installed new super-grippy twisty-road carving tires on my Ducati Monster, and have already put more miles on it these last few weeks than in the last 3 ½ years combined. I’ve dusted off golf clubs that have sat stationary since moving here to Massachusetts 6 years ago and played this weekend the first round of what I hope are many more golf outings to come. I’m enjoying spending a few hours each weekend doing the yardwork and gardening that Susan always had dibs on. And, I try more and more lately to leave my iPhone at home or tucked away while I do other things.

I am deliberately and thoughtfully reincorporating these activities and others that I enjoy back into a life that I truly appreciate and love, to try and make sure I don’t take it all for granted. Similar to Dr. Stern, I don’t want to be remembered someday just for a few good projects and a few good puppy pix.

Posted in Accomplishments, Learning, Planning, Uncategorized, Work Life Balance | 3 Comments

What do you call a man with one arm?

If you read my last blog post, you probably realized that I seem to be rather accident-prone. It’s true; since I started here at Dana-Farber, my coworkers have seen me experience car crashes, concussions, and many other injuries. Most recently? Broken bones.

After spending most of my life skiing, last February I had the bright idea that snowboarding would be much more fun, and as a reward I got the chance to improve upon my growing friendship with my local ER doctor after breaking both my wrist and my elbow on a particularly entertaining fall during my 3rd lesson at Wachusett.

I was unable to use my right hand for a month, which gave me an appreciation for a lot the things I take for granted about having two hands. What follows is a list of ten less obvious actions that you may not initially realize you need two hands for, but after beginning the action you may then stare at your non-functional hand for a second or two and think, “Huh. I can’t do this, can I?”

  1. Putting toothpaste on your toothbrush
  2. Tying trash bags
  3. Chopping vegetables (you remember that app fruit ninja? Doesn’t work in real life, trust me)
  4. Applying deodorant to your uninjured armpit
  5. Tying your socks together after doing laundry
  6. Getting the unnecessarily tight, hard, plastic, bite-proof, effing hospital wristband off your uninjured wrist (let me know if you figure that one out)
  7. Buttoning your shirt
  8. Tying your shoes
  9. Zipping up your jacket (Boston winter with an unzipped jacket is no fun!)
  10. Unscrewing the child-resistant caps on the painkillers they prescribed you

These were all entertaining challenges for me to encounter and overcome, and I learned a lot of lessons along the way:

First of all, it’s okay to accept help. I do not like feeling helpless, and although my roommates, friends, and coworkers were all offering to help me with anything I needed, I mostly refused help because I wanted to prove to myself that I could do it on my own, and I didn’t want to be a burden to others. This resulted in a lot of unnecessary frustration – and one time an entire bottle’s worth of pills on my floor (see #10 above). People are willing to help. In fact, I’ve found that accepting help from someone who is offering is beneficial; it doesn’t make it seem like you’re a burden, and it actually improves your relationship with that person. It’s okay to accept a helping hand every once in a while (get it?).

I also learned that there are always a multitude of ways to solve a problem. I was forced to come up with creative solutions to menial tasks that I had been doing the same way for all of my life, and it helped me realize that just because some things are done a certain way doesn’t mean that’s the only way to do them; it might not even be the best way. Being creative can be beneficial and can give you a new perspective on the task at hand (ok, I’ll stop now).

Finally, I learned to slow down a little and approach obstacles with patience and planning. At first it was annoying to not be able to do these seemingly easy tasks. I didn’t plan for them to take longer than normal, so when I realized, for example, that tying my shoes was going to take a lot longer, I would try to rush to make up for the lost time. This rarely saved me time and usually ended up creating more problems. Once I took a deep breath, accepted that I was not going to be able to do certain things the way I had thought I was, and planned how to solve my problems given the new obstacle, I saw much more success and experienced less stress along the way by implementing my new handy solutions (I couldn’t help myself).

Although I wouldn’t voluntarily break my arm again, and it was quite frustrating at times, I definitely learned some valuable lessons by living life one-handed for a month.

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For a project manager, it’s always sailing season

“I can’t change the direction of the wind, but I can adjust my sails to always reach my destination.”

I discovered this quote on the August page of my monthly calendar. It was attributed to country singer Jimmy Dean (yes, of Jimmy Dean® Brand pork sausage).

Jimmy Dean

The concept has been attributed to various sources from as far back as 1738, but these are his exact words. I’m not a country music fan, and I don’t eat pork sausage, but I do find this quote inspiring.

As a project manager, I sit daily at the tiller, adjusting the sails depending on which the way the wind is blowing. Sometimes I’m able to steer it in a straight line for weeks at a time. But I’ve never worked on a project that didn’t wind up being buffeted by breezes, and sometimes gales, that threw the project “off course”.

When speaking to team members, I try to replace the words “off course” with other less value-laden terms, like “a slight change in direction” or “a brief stopping point”. However, anyone who has sailed knows that tacking is not always easy. In a strong wind, turning the bow of the boat across the direction of the wind takes brute strength. If you’re not careful, you or a passenger can be hit by the boom.

In sailing situations, the person steering the boat needs to remain calm and let everyone know what is happening. On a project, these changes in course can be tracked by status reports and updates to the project schedule.

I’ve been working on a project that is experiencing significant delays due to forces that, like the wind, are beyond my control. My job has been to 1) manage the cross-winds by keeping my hand on the tiller; 2) communicate frequently with the passengers to let them know what is happening; and 3) send up a flare by changing the project status from “Green” to “Yellow”.

Despite the zig-zag course of this project, I know we will get to our destination. That is the challenge and the inspiration of project management.

I took the photo below from the beach on Cape Cod in July. It sailed in a straight line for a long time.

sailboat Eastham 2019

Later, I watched as the boat attempted to turn about and listed from side to side until they finally furled the sails and paddled to shore. The end wasn’t pretty, but they reached their destination!

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A few pick-ups from moving

As some of you know, I recently moved from my condo into a little house. It’s a new adventure for this city girl. Grass, apparently, just grows all summer and you need to KEEP mowing it. Who knew? Probably everyone but me…

Besides the joy of mowing, I did learn a few interesting things during the process. Things that don’t just apply to moving, but also to the workplace and to everyday life.  I’d like to share my ‘moving’ words of wisdom with all of you.

Lesson 1 – Don’t wait! Declutter along the way
While I was packing up I discovered that I am a hoarder of hand soap. It’s true. I apparently hoard so much that most of it had dried up – making the hoarding kind of pointless. I also saved every box for every quasi-expensive thing I ever bought. Even if the item itself was long since given away.

If I had been a bit more clued in, I would have decluttered along the way. Maybe once or twice a year, I should have gone into the attic and into the closets and gotten rid of what I didn’t need. It would have been less of a nightmare when I packed and a cleaner place to live before I moved.

This idea applies to work-related clutter, too. When was the last time you looked in your file drawer? Still need all that stuff? How about your emails? Periodically getting rid of stuff you don’t need lets you focus on the things that matter.

Lesson 2 – You’ll be scared of change until you finally make the change.
After I signed on the dotted line for the house I just kept thinking – is this the right choice? Will I be happy? Will I miss city life? What do people even do in the ‘burbs?  I worried and worried and then I moved anyway and as it turns out, I had nothing at all to worry about. I think change is like that, at least for me. There’s so much anxiety leading up to it, but then when you finally do it – it turns out it’s none of the bad things you feared it would be.

Lesson 3 – Getting something done right is rarely cheap or easy
My house was mostly move-in-ready. But there were still things that needed doing. Some electrical work, painting, a little plumbing. I hired a lot of contractors over the past few months. Which means I have gotten a lot of quotes from contractors, and seen work done with varying degrees of.. quality. I’ve learned a hard truth- you really do get what you pay for.

I see people at work do the equivalent of this all the time. It will take too long, it’s too much hassle – let’s just use this free tool or keep using email to manage this process. But the folks that do take the time to do their research and get a solution that meets their needs, even if it costs money, are always more satisfied with the results.

Lesson 4 – If the task seems too overwhelming, break it into pieces
Once I knew I was moving, I thought about how much work it was going to be to pack everything, then move everything, and then unpack everything again. Forget it. I decided there was no way I could do it all. But, you know, that really wasn’t an option.

So, what I ended up doing was to break it up into pieces. I’d tell myself, “Tonight I’ll pack the closet. Tomorrow I’ll pack the pantry”. I broke it into an hour or so of work each night, and by the time the move came around I was actually ready.

This same idea works at work. If the project seems too big, too impossible to manage, make it bite-sized. You will get it done one step at a time.

Lesson 5 – The effort is worth it in the end
The move was really a roller coaster. I stressed out a lot. I worked very hard, and I shelled out a fair bit of cash. But now that it’s all over, I can honestly say – it was all worth it. I think that with very few exceptions, happiness takes work.  Even happiness at work takes work.  But don’t be afraid of it. It’s worth it in the end.

 

Posted in Lessons Learned | 2 Comments

100

Cancer is a theme in my life. I’m sure it is for everyone that works here, to some extent. My work life and projects are consumed by the minutia of what is needed to support exemplary cancer care and research. In my personal life I’ve had a different experience. My youngest sister fought and beat thyroid cancer in her 20s, my father and step mother fought together and died a few weeks apart from separate cancers, multiple grandparents, aunts, friends, co-workers, even pets have had their lives altered or taken because of this disease. Again, I know I’m not alone. Working here has helped reconcile some of that pain and loss. Even in the smallest of ways, I know my work is contributing to the overall goal. I am helping.

When you have a family member going through treatment, you want to help. You feel like you would do anything. You want to make them feel better. At least, that is how I felt. At one particularly low point in my father’s treatment, I remember feeling that desperation. He had been responding poorly to the chemo, his energy was low, and he was very sick. During that hospital visit, he received an infusion of blood and platelets. What followed were days of coherent thought, energy, and eating. It wasn’t long lasting, as he was very ill, but the quality of that time has stayed with me, even years later. I remember wanting to thank that donor. I started donating platelets shortly after that experience.

This month, I’m reflecting on love, loss and cancer again, as another loved one leaves too soon. As I reflect, I’m moved by the courage, determination, and love that I see. On June 18th, I dedicate my 100th platelet donation in loving memory of those loved ones and in honor of all that are fighting this fight. You are not alone. This one is for you. heart!

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